Scope of Warranty:
BigToysDirect warrants each product to be free of defects in materials or workmanship for a period of 6 months.
Warranty is limited to replacement of faulty part and does not cover shipping cost of parts.
Exclusions From Coverage:
Warranty covers ONLY replacement of parts and excludes the following:
To Obtain Warranty Coverage:
Just call or email us at firstname.lastname@example.org. Please include the Order Date, Product Name, Name of Purchaser, Your Name, Shipping Address and Telephone Number, along with issue encountered/part needing replacement. You may be asked to return original defective part before we can send you a replacement. We’ll get you the necessary component in an expedient way.
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